At Desi Culture (Dry & Fry Food Products), we’re committed to delivering your snacks fresh, fast, and safely. Here’s everything you need to know about how your order reaches you.

Shipping Timeline

• Orders are typically processed and dispatched within 1–3 business days.
• Delivery usually takes 3–7 business days depending on your location.
• Orders placed on weekends or public holidays will be processed the next business day.

Delivery Coverage

We currently ship across most locations in India. If your pin code is not serviceable, you will be notified at checkout.

Shipping Charges

• Free shipping on all prepaid orders above ₹[Insert Threshold].
• Standard shipping charges apply to orders below the threshold and will be shown at checkout.

Order Confirmation & Tracking

• Once your order is placed, you will receive a confirmation email or SMS.
• As soon as it is shipped, we’ll share your tracking ID so you can follow your snack’s journey to your doorstep.

Delays & Exceptions

• We do our best to deliver on time, but delays may occur due to:
• High demand during festivals or promotions
• Unforeseen weather or courier issues
• Remote or hard-to-reach locations
• If your order is delayed beyond the expected window, feel free to contact us — we’re happy to help.

Delivery Issues or Damages

If your package arrives damaged, incorrect, or missing items, contact us within 48 hours of delivery. Please share photos or videos for faster resolution.

Need Help?

We’re here for you!

Desi Culture (Dry & Fry Food Products),
Survey No. 474/1, Choudhary City, Charoli Khurd, Pune – 412105
Email: wecare@desicultire.in
Phone: +91 82754 53025